Toocan Toocan
Connect Your Website to Toocan

Everything published on your site. Instantly usable by your team.

Your website already contains some of your most important customer-facing knowledge product pages, pricing information, feature documentation, help center articles, company policies, and more. But when a rep needs to reference that content during a live call, they're stuck opening tabs, scanning pages, and losing the thread of the conversation. Toocan connects directly to your website, indexes the content, and makes it instantly queryable so your team gets answers from your own published material, in seconds.
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Your website is a knowledge base your team barely uses

You spend significant time and budget making sure your website accurately represents your product, your pricing, your positioning, and your policies. That content goes through approvals. It gets reviewed. It's the version of the truth you'd want every rep to communicate.

And then your reps don't use it because opening the website mid-call is slow, searching it is clunky, and finding the right page in the right moment is harder than it sounds.

Toocan gives your team direct, conversational access to that content without the tab-switching.

How the Toocan + Website Integration Works

1. Add your URL to Toocan
From your Toocan dashboard, paste the URL of the website or section you want to connect. This can be your main website, your documentation site, your help center, your changelog, or any publicly accessible web content.
2. Toocan crawls and indexes your site
Toocan reads and indexes the pages you've connected, building a structured, AI-ready knowledge layer from your live web content. You control the scope index a single page, a section, or an entire domain.
3. Toocan stays in sync with your site
When your website content changes new features launched, pricing updated, policies revised Toocan re-crawls and updates its index automatically. Your team always answers from current content, not a cached snapshot from six months ago.
4. Your team gets sourced, instant answers
During calls, meetings, and email workflows, your team asks Toocan a question in plain language. Toocan returns a precise answer drawn directly from the relevant page on your site with a source link so reps can share it or verify it on the spot.

What your team can do with Toocan + your website

Answer product questions with the exact language your marketing team approved
Toocan lets reps tap into approved feature descriptions, value propositions, and differentiators in real time, so messaging stays consistent with what is published.
Handle pricing and packaging questions confidently
Pricing pages are often the most visited and most misquoted pages on a website. Toocan keeps reps aligned on tiers, limits, and conditions.
Resolve support questions using your own help center
Toocan indexes your help center and documentation so support agents can get direct answers from the relevant article and share the source with customers.
Use your changelog as a live product reference
When customers ask about updates and releases, your team gets sourced answers directly from changelog and release-note pages.
Surface policy pages without making customers wait
Return policies, SLA terms, privacy commitments, and data handling practices become instantly accessible during live conversations.
Keep competitive positioning aligned with what is public
Toocan connects reps to public positioning and comparison pages so competitive conversations stay aligned with your official narrative.

Built for teams that represent your brand in every conversation

  • Sales teams - Reference product pages, pricing, and positioning in real time without breaking conversation flow.
  • SDR teams - Answer detailed inbound questions accurately from the first touchpoint using published product content.
  • Customer support teams - Resolve questions faster using your help center and policy pages as a live knowledge source.
  • Customer success teams - Stay current on product updates, changelog entries, and documentation during QBRs and check-ins.
  • Call centers - Reduce handling time by replacing manual web searches with instant, sourced answers.
  • Sales enablement teams - Ensure reps are aligned with published messaging not just internal decks that drift over time.

What website content works best with Toocan?

  • Product and feature pages
  • Pricing and packaging pages
  • Help centers and support documentation
  • Developer documentation and API references
  • Changelogs and release notes
  • Company and about pages
  • Legal, privacy, and compliance pages
  • FAQ pages
  • Blog posts and thought leadership content
  • Case studies and customer stories
  • Partner and integration pages

Always current, always on-brand

The core advantage of website integration over static documents is that your website is already maintained. When your team updates a page new pricing, updated features, revised policies Toocan picks it up automatically.

No manual document management
Your published content is the source of truth, and Toocan stays synced with it.
No version drift
Reps are not referencing last quarter's pricing deck while your website shows something different.
No off-message conversations
Every answer your team gives is traceable to a live, approved, public-facing source.
No extra maintenance burden
You are already updating your website. Toocan benefits from that work automatically.

Grounded answers - not AI-generated guesses

Toocan does not improvise. Every answer is drawn directly from the web content you've connected and indexed. That means:

Accuracy
Responses reflect your actual published content, not a model's interpretation of it.
Traceability
Every answer comes with a source URL so reps can verify it or share it directly with customers.
Control
You choose which URLs and domains Toocan indexes, and you can add or remove sources at any time.
Consistency
Every rep gets the same website-aligned answer in every customer conversation.

Setting up the integration

Step 1 - Create your Toocan account
Sign up at toocan.app and set up your workspace.

Step 2 - Add your website URL
From your Toocan dashboard, go to Knowledge Sources → Website. Paste the URL of the site or section you want to index. Configure crawl scope: a single page, a subdirectory, or an entire domain.

Step 3 - Toocan crawls and indexes your content
Toocan processes your web content and builds its knowledge index. Most sites are ready to query within minutes, depending on size.

Step 4 - Your team starts getting answers
Invite your team and start asking questions immediately. They will receive sourced, site-grounded answers with no onboarding friction.

No code. No engineering work. No changes to your website infrastructure.

Frequently Asked Questions

Can Toocan index any public website?
Toocan is designed primarily to index your company's web content product site, docs, help center, and similar properties. You should have the rights to the content you connect.

Can I limit which pages Toocan crawls?
Yes. You can specify URLs, subdirectories, or domains. You are not required to connect an entire website.

How often does Toocan re-crawl my website?
Toocan keeps indexed content up to date automatically as pages change.

What if my website has a help center on a subdomain?
Subdomains are supported. You can connect your main site, docs site, and help center as separate scopes.

Can I combine website content with other knowledge sources?
Yes. Website content can be combined with Notion pages, PDFs, and other connected sources so Toocan answers from your full knowledge base.

What about pages behind a login or paywall?
Website integration indexes publicly accessible pages. For authenticated content, use file uploads or other supported connection methods.

Can Toocan index competitor websites?
Toocan is built to index your own knowledge sources. For competitive intelligence, connect your own battlecards and positioning docs via Notion or PDF.

Start turning your website into a live team resource

Your website already explains your product, pricing, and policies to the world. Toocan makes that same content instantly accessible to the people representing you in every conversation.
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Toocan also integrates with Notion, PDFs, and other internal knowledge repositories. See all integrations